Privacy Policy

Last updated: January 20, 2026

Introduction

California Family Institute ("CFI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, phone number
• Appointment and scheduling information
• Information submitted through contact forms
• Newsletter subscription details

Please note: When submitting information through our website forms, please keep your messages general and avoid including confidential health details or sensitive personal information. Our website forms are not intended for the transmission of protected health information.

Website Information Collection

This website does not collect or store health information. Any health-related information shared during the course of therapy services is handled separately through our clinical systems and is subject to California state privacy laws and our clinical Notice of Privacy Practices, which is provided directly to therapy clients.

Do not submit health information, therapy-related details, or other confidential information through this website's contact forms.

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• IP address (anonymized)

How We Use Your Information

We use collected information to:

• Provide and improve our services
• Respond to inquiries and appointment requests
• Send newsletters and updates (with consent)
• Analyze website usage to improve user experience
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information with:

• Service providers who assist our operations (e.g., website hosting, email services)
• Professional advisors (legal, accounting) as needed
• Authorities when required by law

Data Security

We implement standard technical and organizational measures to protect information submitted through our website. However, this website is not a secure platform for confidential communications. It is not an encrypted health portal and should not be used to transmit sensitive health information, therapy details, or other confidential data.

No internet transmission is completely secure, and we cannot guarantee absolute security of information sent through this website. For confidential matters, please contact our office directly by phone.

Your Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with supervisory authorities

Website Analytics

We use Cloudflare Web Analytics to understand how visitors use our site. This service is privacy-focused and does not use cookies, does not track individual users across sites, and does not collect personally identifiable information. It only provides us with aggregate data about page views and visitor counts.

We do not use advertising cookies, tracking pixels, or other invasive tracking technologies on this website.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the website. Therapy services for minors involve parental/guardian consent and are handled in accordance with applicable laws.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

For questions about this Privacy Policy, contact us at:

California Family Institute
2900 Bristol St. Suite C-208
Costa Mesa, CA 92626
Email: chrishoffmft@gmail.com
Phone: (949) 381-1510